CLEVECO ORDER FLOWIn pilot
Automated order processing
Let standard orders run themselves.
Cleveco Order Flow is a pilot that lets AI read customer orders and order confirmations, so your team can focus on the exceptions.
An order shouldn't take ten emails.
“Which item number does the customer mean?”
“Does the price match the agreement?”
“Has the supplier confirmed the date?”
“When will it arrive? The customer is asking again.”
The questions are simple. But someone has to read every order, find the customer and the items, check price and stock, and type it all into the ERP. Then the follow-up begins. It isn't difficult work. It's the same work, hundreds of times a week.
From email to order in your ERP.
- 01ReceiveEmail, PDF and Excel in the order inbox
- 02InterpretCustomer, items, quantities, prices and dates
- 03CheckAgainst your ERP and your rules
- 04EnterThe order is created and read back
- 05 · ComingConfirmThe customer receives an order confirmation automatically.
Everything matches
The order is checked and entered automatically.
Something deviates
A person decides, with the reason and evidence ready.
Something is wrong
No order is created, and the case goes to the right person.
Functions in Cleveco Order Flow
In pilot
Reads orders without fixed templates
Email text, PDF and Excel are interpreted, and anything uncertain is flagged.
In pilot
Checks against your ERP
Customer, item number, price against agreement, stock, credit and duplicates.
In pilot
Enters orders safely
Every order is read back, and duplicates and retries are checked.
In pilot
Exceptions to the right person
Reason, evidence and a suggested action. Every decision can become a rule.
In pilot
Explains every order
Why the order was created, from which source and under which rule.
Coming
Follows up with suppliers
Compares the supplier's confirmation with the purchase order and sends a reminder when it is missing.
Order types, validation rules, automation and integrations are agreed for each pilot.
AI interprets. Rules decide.
You decide what can run automatically. Cleveco Order Flow starts in shadow mode, where it only makes suggestions and you compare them with what you do yourselves. Automation is switched on only once accuracy has been proven on your own orders.
- Nothing is written without a check.
- Uncertainty stops the flow and becomes an exception.
- You can return to manual approval at any time.
For those who own the order flow
Management
Lower cost per order and growth without more administrators.
Order administration and purchasing
No more manual entry. Time goes to what needs a decision.
IT
A controlled integration with least-privilege access and a full log.
Complement your ERP – don't replace it.
Your ERP remains the source for customers, items, prices and orders. Cleveco Order Flow takes care of the work around it: getting the order in right and following it up. If your ERP has its own order agent, the feasibility study assesses how Cleveco Order Flow can work with it.
Strongest together with Cleveco Product Flow.
Cleveco Order Flow handles the order and Cleveco Product Flow tracks the physical unit. The products run on the same platform, with the same users and permissions.
Coming
Orders are linked to units and deliveries in Product Flow, so customers receive automatic status updates.
Read about Cleveco Product FlowFrequently asked questions
- What is Cleveco Order Flow?
- A pilot where AI reads customer orders and order confirmations and rules check them, so your team can focus on the exceptions. Scope is agreed for each pilot.
- Which orders does it work for?
- Standard orders that arrive by email, PDF or Excel. The order types included are agreed in the feasibility study.
- Do we need to replace our ERP?
- No. Your ERP remains the source for customers, items, prices and orders. The integration is assessed in the feasibility study and built at a fixed price.
- What happens when something doesn't match?
- The order is stopped and sent to the right person, with the reason and supporting details. Nothing is written to your ERP without a check, and you can return to manual approval at any time.
How many orders does your team type in by hand every day?
Cleveco Order Flow is in its pilot phase, and we are taking on a limited number of pilot customers. Tell us how your order flow works today, and we'll show you what could run automatically.
Apply for the pilot